Customers today expect to have complimentary WiFi when they visit a business.
While it’s a great service you should offer guests if you don’t have your guest WiFi set up properly it can cause some problems internally.
There are a few things you need to keep in mind when trying to set up your WiFi to support your guests without ruining your business’s network.
Now you probably do not think about what sites your guests can view, but it is something you should consider.
For one, you don’t want your customers to be using your free wifi to go on adult websites, including pornographic, gambling, or any other type of questionable websites with offensive or obscene content.
Filtering out these types of websites is important to protect your business and customers from possible malware or ransomware. You do not want to have your point-of-sale system experience a data breach because a customer fell for a phishing scam on your WiFi network.
Whenever you offer guest WiFi, you really need to make sure you are filtering out certain types of sites, and have properly segmented your internal wifi from your guest WiFi, you also should make sure there is a strong firewall in place to protect your internal network.
Offering customers the ability to stream is a very nice gesture, but it can wreak havoc on your bandwidth and could slow down your internal computers.
With every internet package, you have a limited amount of bandwidth to spread throughout your business. You have to split it between your internal computers and point-of-sale system along with your customers.
If you don’t set up a control on your bandwidth, your customers could slow down your computers by streaming Netflix or Youtube. You can only allow a certain amount of bandwidth to be used by guests, leaving enough available to keep your POS system running smoothly and not slowing down orders, payments, and more.
If you’re interested in working with tools that let you protect your WiFi, contact us, and we will work with you to set it up. We also offer support to help you in case your network ever goes down.