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How your POS System can Fully Integrate with Business Operations

Nov 19, 2021 | Weekly Articles

A point-of-sale (POS) system is more than just a way to ring up customers. A POS can effectively integrate with other key business processes, make operations more efficient and act as the backbone of your business. A POS can bring all aspects of your business together with its integration features.  

Customers, employees, and your bottom line will benefit from a technology platform that provides real-time business data, decision-making insights, customer relationship management, and improved efficiency. Take your customer experience and business process to the next level with the integration potential of a POS system.  

What is a POS System?

POS is short for Point-of-Sale. This is a system and software designed to allow your business to accept quick digital and cash payments at the time of check out, track additional profits, provide actionable insight into data within all business areas, and much more.  

A digital POS system takes a traditional cash register to the next level. Beyond simply logging a transaction, a digital POS software uses your sales information to do more. It can analyze the profitability of an item, adjust inventory ordering based on actual sales volume, track products as they enter and leave your business, manage staff schedules, and develop business-enhancing programs centered around your loyal customers.  

Capabilities of a POS System:

  • Customer loyalty programs 
  • Marketing campaigns 
  • Data insights 
  • Inventory tracking and management  
  • Track labor and productivity 
  • Expedited cash and card check out  
  • Much more 

POS Business Integrations 

Integrating business processes into one cohesive system allows business owners to make significant strides in their business understanding, progress, and revenue capabilities. Owners can use this more robust business picture to cut costs, improve labor, and develop business practices.  

Marketing Integration

An innovative and effective marketing strategy requires a deep understanding of the customer profiles that your business serves. A system that integrates data from all aspects of a business with marketing capabilities can help a business owner take their marketing campaigns in the right direction.  

One of the primary ways a POS system can meld together data and marketing comes with inventory sales tracking. This feature helps business owners understand what products encourage repeat business from their customers and what products could use an additional spotlight to grow sales.  

Perhaps most importantly, digital payment methods and customer tracking allow business owners to implement customer loyalty programs. For example, loyalty programs might include promotions, points that customers can accumulate toward discounts or free items, and coupons for returning customers. These efforts help to turn first-time guests into loyal, repeat customers who will share their experiences at a business with others.  

Storefront Integration

Whether you have multiple locations or an e-commerce platform, integration of all business storefronts can be integral to gaining a full scope and view of a business. Instead of gathering sales transactions and inventory information from multiple locations, a POS software system seamlessly collects data on all forms of payment. In addition, it collects business analytics, sales reporting, labor time clocks, and marketing efforts into a cohesive report for business owners to easily interpret.  

This automatic intake and analysis of data across physical and online stores open the door for business owners to begin understanding how sales locations interact with one another. With these reports and insights, business owners save time and make more informed decisions that benefit all facets of their business.  

Payments and Accounting Integration

From labor costs to effective inventory management, there are many ways an integrated POS system can identify and widen profit margins for small businesses. Information that allows for precise alterations within a business can impact productivity and the effective use of resources.  

When payment transactions are coupled with the speed of services and labor costs are associated with time-of-day transaction data, business owners can begin to make data-driven decisions on how best to use their resources. They can better understand what times of day they have the highest sales volume and what times they have slower sales to schedule labor and costs efficiently. Additionally, with documented, accurate items sales, management can precisely order inventory and avoid wasteful spending.  

Beyond decision-making insights, a POS system’s ability to integrate sales transactions and labor time clocks with accounting information allows a business to keep accurate financial records. Intricate knowledge of payments made and credits received can help business owners see where to cut costs and reallocate resources to achieve optimal revenue.  

Integration Efficiency

The ways a POS system can integrate within business operations are endless. Each of these integrations has its benefits and insights to give business owners a deeper view of their business operations and make informed decisions. POS system integrations also have significant impacts on a business’s overall efficiency and productivity.  

In a traditional system, employees and owners are forced to manually complete tasks, taking up time and exposing processes to human error. With an integrated POS system, data is gathered on all aspects of the business, time clocks are recorded, inventory is ordered, and sales transactions are automatically collected without spending additional time and manpower. Business owners and employees can instead focus their attention on daily operations and utilize the insights of an integrated POS system to save time, energy, and resources.  

Bring all aspects of a business together with the integration capabilities of a POS system platform for your business.   

BNG Point-of-Sale

BNG Point-of-Sale has solutions to improve your bottom line. With a full selection of POS systems for various businesses, you’ll find the right tool to grow your business with the personalized support you need. Connect with us  to learn more.

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